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Maxicom group · Est. 1996 · Malaysia office anchored in Kuala Lumpur

Reuse first. Recover value. Retire cleanly.

Malaysia's compliance-led ITAD partner — moving retired enterprise IT through refurbishment before recycling, settled in MYR against your purchase order, with the per-asset Certificate of Destruction your auditor accepts on first review. PDPA Malaysia-aligned (Act 709, as amended 2024). BNM RMiT-acceptable. Securities Commission Cyber Resilience-mapped. CyberSecurity Malaysia ISMS-ready. NACSA Cyber Security Act 2024-compliant. DOE Scheduled Wastes Regulations 2005-compliant for e-waste.

Response SLAper engagement SLA
PickupPickup scheduled per engagement, nationwide Malaysia
SettlementMYR settlement, against PO
NIST 800-88 IEEE 2883-2022 NAID-grade PDPA MalaysiaBNM RMiTSC Cyber Resilience MYR settlement
The Six Interlocking Practices

One firm. Six interlocking practices.

Most enterprises stitch together a destruction vendor, a buyback broker and a logistics provider — and lose visibility at every handoff. We deliver all six interlocking practices under one statement of work, with the destruction method documented per device and the MYR settlement against your PO. Sell, retire and recover value from enterprise IT — boutique-fast, audit-ready.

i

ITAD

Reuse-First ITAD: refurbish and redeploy is our default; destruction is the exception, ordered only when the asset class, the regulator or the client's data risk profile makes reuse inappropriate. End-to-end retirement under one statement of work — chain-of-custody pickup, NIST SP 800-88 Rev. 1 / IEEE 2883-2022 sanitisation matched to the media, value recovery in MYR against PO, audit-grade reporting on every device.

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The ITAD Desk Reuse-first by defaultBuyback × services in one engagementCompliance, by designAudit-clean paperwork
ii

Data destruction

Defensible data sanitisation matched to the medium — NIST SP 800-88 Rev. 1 Purge for working drives, IEEE 2883-2022 firmware Sanitize for SSD/NVMe, DoD 5220.22-M overwrite where the contract specifies it, 6mm/2mm/0.5mm physical destruction for top-classified media, degaussing at ≥1.4 Tesla for LTO/DLT magnetic tape. Certified per asset, witnessed where required, admissible at every audit we have served since 1996. Ordered only after the Reuse-First triage rules destruction in.

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The Data destruction Desk Method matched to media, not to invoicePer-asset certificate, not per-job paperworkWitness destruction available, observed by your CISO or compliance officerStandards-aligned, audit-defensible across every market we operate in
iii

DC decommissioning

Multi-hall server and storage exits under Reuse-First triage — value recovered on what is reusable, NIST SP 800-88 Purge / IEEE 2883 firmware Sanitize on what is wiped, witness destruction on top-classified media, all settled in MYR against PO under one programme contract.

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The DC decommissioning Desk Engineered to facility access protocolsSingle project leadReuse-first value recoveryStructured cabling reclaim
iv

Asset recovery

Reuse-First value recovery on retiring enterprise IT — buyback in MYR against PO, NIST SP 800-88 wipe included, remarketed through trader channels across our five-country footprint, per-asset Certificate of Destruction on whatever cannot be reused.

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The Asset recovery Desk Written quote per engagement SLASettled in MYRReuse-first cross-border resaleNIST 800-88 wipe included
v

Reverse logistics

Reuse-First reverse logistics — lease-end pickups, fleet refresh consolidation, RMA returns, channel surplus recovery — done quietly, on NDA, with NIST SP 800-88 sanitisation, per-asset paperwork, and MYR settlement against PO.

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The Reverse logistics Desk Lease-end disciplineFleet refresh consolidationChannel surplus on NDARMA-grade documentation
vi

ITAM & remarketing

IT Asset Management lifecycle services with a Reuse-First disposition layer — tag at procurement, track through service, retire under reuse-first triage, recover residual value in MYR against PO. End-to-end visibility from procurement to disposition.

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The ITAM & remarketing Desk Lifecycle visibilityAsset tagging at scaleAudit-grade depreciationReuse-First remarketing
Industries Served · Vertical Brief

Different industries. Different auditors. Same operating team.

Compliance-led, value-led and quietly delivered for the regulated-sector Malaysia clients that cannot tolerate either a data incident or a missed PO. Malaysia is the legal-clean export hub for regional IT flow — and our six interlocking practices make sure that flow is documented per-device.

Banking

For banks, capital markets, payments processors and BFSI back-offices: Reuse-First ITAD aligned to and PDPA Malaysia, with per-asset Certificate of Destruction

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Government

Federal departments, state/emirate-level entities, GLCs, semi-government: vetted operators, witness destruction, restricted-data discipline, Reuse-First triage

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Healthcare

Hospitals, clinics, lab networks, insurance health plans: Reuse-First ITAD with patient-PII discipline, imaging-system retirement under NIST SP 800-88 / IEEE 28

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Data centres

Hyperscale, colocation, edge: Reuse-First multi-hall exits, tenant refreshes, structured cabling reclaim, badged-escort scheduling, NIST SP 800-88 / IEEE 2883-2

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Manufacturing

OT/IT separation, industrial asset disposition under Reuse-First, MES/SCADA hardware retirement aligned to plant maintenance windows, NIST SP 800-88 sanitisatio

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Insurance

Life, general, reinsurance, health: Reuse-First ITAD with customer-PII discipline, claims-system retirement under NIST SP 800-88 / IEEE 2883, actuarial-data dis

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Higher education

Universities, lab networks, research institutes: Reuse-First ITAD with student-PII discipline, lab and faculty refresh under NIST SP 800-88 / IEEE 2883, researc

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Oil & gas

Upstream, downstream, utilities: Reuse-First ITAD for operational tech, ICS / SCADA asset retirement, field-site collection, hazardous-area protocols, NIST SP 8

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The Compliance Brief

Standards your auditor will ask about.

Auditors in Malaysia have a short, predictable list of standards they will accept on a Certificate of Destruction. Our protocols are aligned to all of them.

NIST 800-88The U.S. National Institute of Standards and Technology Special Publication 800-88 Revision 1 (December 2014, still in effect as of 2026) is the framework that auditors default to in every market we operate in. Three sanitisation levels — Clear, Purge, Destroy — are selected per media type and data classification. Maxicom defaults to Purge (which preserves the asset for Reuse-First redeployment); Destroy is reserved for top-classified data, non-functional media, or where reuse is otherwise inappropriate.
IEEE 2883IEEE Standard 2883-2022, published in 2022, is the current authoritative standard for sanitising solid-state storage — SSDs, NVMe drives, and self-encrypting drives based on NAND flash. It supersedes the older NIST SP 800-88 SSD guidance and corrects the longstanding error of treating solid-state media as if it were spinning disk. Maxicom applies IEEE 2883-2022 to every retiring SSD/NVMe drive in our pipeline; the firmware Sanitize command and its verification response are documented on every per-asset certificate.
NAIDNAID — the National Association for Information Destruction (now part of i-SIGMA) — defines an operational-discipline framework for data destruction vendors. The NAID AAA Certification is the audited membership; "NAID-grade Protocol" is the operational-discipline layer Maxicom adheres to. We do not claim NAID AAA Certification (we have not paid for the annual audit), but we operate to the same operational standard: vetted operators, witness destruction available, per-asset chain of custody, certified per-device reporting. Where a customer contract requires AAA Certification specifically, we partner with a NAID-AAA-certified destruction subcontractor and document the chain of custody through the partnership.
CertificatesA Certificate of Destruction is the document a regulator, an auditor, an insurance assessor, or an incident-response team reads when they need to confirm that a specific drive containing a specific dataset was sanitised at a specific time using a specific method. The vast majority of regulator findings against ITAD documentation are about certificate completeness, not sanitisation method. Maxicom issues per-asset certificates as standard — eleven required fields per drive, signed digitally and ink-on-paper, retrievable for the lifetime of your relationship with us.

What we deliberately don't claim

A small amount of honesty buys a large amount of credibility with compliance buyers. So, plainly:

  • — We do not claim NAID AAA membership. We operate to NAID-grade protocol.
  • — We do not claim R2 or e-Stewards certification. We orchestrate environmental disposal via licensed recycler partners.
  • — We do not claim ISO certifications we have not been audited against.
  • — We do not claim awards, rankings or volumes that are not verifiable.

No surprise at the audit.

Refurbishment workflow: pickup → wipe → certify → resale → settlement. From your asset list to settlement FIVE STEPS · 7-14 BUSINESS DAYS i Asset list Photo or sheet You send ii Written quote per engagement Local currency iii Pickup Same-day capable Signed manifest iv Destruction Per-device cert NIST 800-88 / IEEE 2883 v Settlement Against PO Audit pack delivered
From your asset list to settlement — five steps, 7-14 business days.
Reviewed by the Maxicom compliance desk. Last updated April 2026.
Operates to NIST 800-88 · PDPA Malaysia · BNM RMiT · NACSA · IEEE 2883-2022 · NAID-grade
References

مراجع موثوقة

Primary sources for the standards and frameworks referenced on this page. Maxicom maps every engagement to these recognised authorities.

Frequently asked questions

Frequently asked questions

Why does Maxicom default to reuse rather than destruction?

Because destruction without reason is value lost, carbon emitted, and regulatory paperwork generated for no purpose. Reuse-first is the i-SIGMA 2026 / SK Tes / NSYS direction of travel — and it is the framework auditors increasingly expect. We destroy when the asset class, the regulator, or the data risk profile demands it; we reuse when it does not.

Is software wipe enough, or do I need physical destruction?

It depends on the data classification and the medium. For most retired enterprise media (BFSI laptops, server RAM, working enterprise HDDs at standard data classifications), NIST SP 800-88 Rev. 1 Purge — a firmware-verified multi-pass overwrite with cryptographic verification — is sufficient and consistent with Reuse-First, because the asset can then be redeployed. For top-classified drives (board materials, customer PII at scale, encryption key stores), regulators typically require physical destruction (6mm or 2mm shred) on top of the software wipe. We make the recommendation per asset; the data owner approves on the manifest before the destruction step.

Do you handle multi-hall exits?

Yes. Multi-hall exits are our default; single-rack pulls are our floor.

How is the buyback offer priced?

Against the current secondary market for the specific asset configuration and condition. We send a written quote with line-item pricing per asset.

Will Maxicom resell my surplus to a competitor in my own market?

No. Channel-surplus engagements are NDA-bound and we route resale cross-border where it makes sense.

When you are ready

Send the asset list. We will send the number.

A photograph of the rack works. A spreadsheet works better. MYR settlement, against PO.

purchase@maxicomglobal.com · per engagement SLA